Since June 1, 2020, a mental health clinician and a paramedic have traveled around the city in a white van handling low-level incidents, like trespassing and mental health episodes, that would have otherwise fallen to patrol officers with badges and guns. In its first six months, the Support Team Assisted Response program, or STAR, has responded to 748 incidents. None required police or led to arrests or jail time.
The civilian team handled close to six incidents a day from 10 a.m. to 6 p.m., Monday through Friday, in high-demand neighborhoods. STAR does not yet have enough people or vans to respond to every nonviolent incident, but about 3 percent of calls for DPD service, or over 2,500 incidents, were worthy of the alternative approach, according to the report.